In this short guide, we’ll answer a few critical questions like You can also use it as an internal tool to communicate with your employees.Īll these are excellent features, but you need to know how to use Telegram bots effectively. These features make it one of the go-to platforms for social media marketing. Research has shown that Telegram has a 20% view rate, whereas Facebook has 4% and Instagram 3%. You can customize it to different marketing goals and objectives. You can integrate it with bots for translation, reminders, or spam email managers.Īs a business owner, you’ll find great help with Telegram in running and marketing your business. The most important of all is that the messaging platform has a broad ecosystem of bots. Thanks to the instant synchronization feature. It’s cloud-based, meaning you can enter view chats on different platforms simultaneously. Moreover, Telegram isn’t like a WhatsApp business that you can only access from one platform. These include iOS, android, windows, or any other platform that supports web versions. It has a user-friendly interface and works on all types of devices. Unlike other messaging platforms, Telegram is built to accommodate bots effortlessly.
Why? Telegram is a massive online messaging app garnering 500 million monthly users and a 50% annual growth rate. While they are only famous on Facebook messenger, bots for Telegram are also making giant steps. Many businesses embrace this new technology due to its flexibility and reliability in taking care of customer queries. There’s no doubt that chatbots have become an integral part of today’s customer service, marketing, and Lead generation. More studies have it that bots can reduce customer support costs by up to 30%. According to Acquire, 1.4 billion people use messaging apps and are willing to converse with bots.
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